Frequently Asked Questions
Everything you need to know about shopping with Just Love.
How do I know which size to order?
We provide a detailed size guide on every product page. Since many of our fashion pieces are tailored differently, we recommend checking your measurements against our chart to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your request for a refund or a size exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
Do you offer international shipping?
Yes, Just Love ships worldwide! International delivery times vary by location, typically ranging from 7-14 business days. Please note that customs duties may apply depending on your country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Just Love garments?
To keep your clothes looking new, we recommend following the care label instructions inside each garment. Generally, washing in cold water and air drying is best for preserving fabric quality and color.
